FAQs -or- Frequently Asked Questions about Elmhurst Escape Room.

Are we actually locked in the room?

No, our escape rooms are simulated confinement. You’ll be trying to break into a portion of the room rather than trying to break out of the room itself. In case of an emergency, you are free to leave the room.

Is there an age limit?

We recommend children be 8 years old, or have strong reading/writing comprehension. However, all children under the age of 14 must be accompanied by a paid adult.

Is the room scary?

Our rooms are not scary at all.

When should we arrive?

You must arrive 15 minutes before your scheduled start time in order to review the rules with our team and sign your waiver. Your game clock begins promptly on time so please do not lose your game minutes by being late! Call us at (331) 225-0320 if you’re held up by traffic, etc.

What do we win if we escape in time?

Bragging rights and an awesome digital group photo!

Do you offer company team building?

We are happy to foster exciting game-based learning for your corporate teams. Clear communication and dedicated team roles are the keys to success in any escape room setting, just as they are in your business!

Do you accept walk-ins?

Yes, walk-ins are welcome. However, our schedule fills up quickly and online reservations are recommended.

What are the rules for your rooms?

Break Codes, not bones.
No outside help.
Keep it Family Friendly.
If it doesn’t move, it shouldn’t.
We reserve the right to stop the game if needed.

You’re located on the second floor. Is there an elevator to reach you?

There is no elevator available for Elmhurst Escape Room. We apologize for any inconvenience.

Can I cancel / receive a refund / reschedule my room?

Elmhurst Escape Room does not offer cancellations or refunds. Please contact us at manager@elmhurstescaperoom.com to reschedule your game.

Do you sell gift cards?

We do not offer gift cards to Elmhurst Escape Room. However, we happily accept Elmhurst City Centre gift cards.

Can you customize an escape room for a birthday party, engagement proposal, etc.?

Yes! We’d love to work with you to create a unique experience! Contact us at manager@elmhurstescaperoom.com

Still Puzzled?

If your question does not appear on this FAQs page, then please email us at manager@elmhurstescaperoom.com.

Word Mania escape room player trivia board FAQs
Players puzzling out trivia answers in Word Mania Extreme.